Privacy Policy

Pitchbridge Inc. ("Pitchbridge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pitchbridge platform ("Platform", "Service").

By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

This Privacy Policy applies to information we collect through the Platform and through your communications with us. It does not apply to information collected by third parties, including websites or services linked from our Platform.

Personal Information You Provide:

• Account Information: Name, email address, phone number, profile photo, company name, job title, and role (founder or investor)
• Authentication Data: Credentials managed through our authentication provider (Clerk)
• Profile Information: Bio, investment preferences, startup details, pitch decks, and other content you upload
• Payment Information: Payment method details processed through third-party payment processors (we do not store full payment card details)
• Communication Data: Messages, meeting notes, feedback, and other communications within the Platform
• Support Data: Information provided when contacting customer support

Information Automatically Collected:

• Usage Data: Pages viewed, features used, time spent on pages, click patterns, and interaction data
• Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: Session data, preferences, and analytics information (see Section 11)

Information from Third-Party Sources:

• Authentication Providers: Profile information from Clerk authentication
• Payment Processors: Transaction data from Binance Pay and other payment providers
• Calendar Services: Calendar availability and meeting data if you connect Google Calendar or Outlook
• Public Sources: Publicly available information about your company or investment activities

We use the information we collect for the following purposes:

Platform Functionality:

• Create and manage your account
• Provide access to Platform features and services
• Process transactions and payments
• Facilitate connections between founders and investors
• Provide AI-powered pitch analysis and feedback
• Enable document sharing and e-signature functionality
• Schedule and manage meetings

Communication:

• Send transactional emails (account notifications, meeting reminders)
• Respond to your inquiries and support requests
• Send platform updates and important notices
• Facilitate communication between users

Improvement and Analytics:

• Analyze Platform usage to improve features and user experience
• Develop new products and services
• Conduct research and analytics
• Train and improve our AI models using anonymized data

Security and Legal Compliance:

• Detect, prevent, and address fraud, security breaches, and abuse
• Enforce our Terms of Service
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of Pitchbridge, our users, and the public

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Other Users:

• When you connect with investors or founders, certain profile information and content (pitch decks, documents) are shared as necessary to facilitate the connection
• Your profile may be visible to other users based on your privacy settings and role

With Service Providers:

• Authentication: Clerk for user authentication and identity management
• Database and Hosting: Convex and cloud hosting providers for data storage
• Payment Processing: Binance Pay and other payment processors for transactions
• Email Services: Email delivery providers for transactional emails
• Analytics: Analytics providers to understand Platform usage
• AI Services: AI model providers for pitch analysis and feedback

For Legal and Safety Reasons:

• To comply with legal obligations, court orders, or government requests
• To enforce our Terms of Service and other agreements
• To protect the rights, property, or safety of Pitchbridge, our users, or others
• In connection with fraud prevention and security investigations

Business Transfers:

If Pitchbridge is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you have regarding your information.

With Your Consent:

We may share your information with third parties when you explicitly consent to such sharing.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication through Clerk
• Regular security assessments and updates
• Access controls and authentication requirements for our team
• Monitoring and logging of system access
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We retain your personal information for as long as necessary to:

• Provide you with the Platform services
• Comply with legal obligations (tax, accounting, legal requirements)
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security

When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or security purposes.

Some information may be retained in anonymized or aggregated form for analytics and improvement purposes even after account closure.

Pitchbridge operates globally with infrastructure in the United States and Kenya. Your information may be transferred to, stored, and processed in countries other than your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with service providers
• Compliance with applicable data protection frameworks

By using the Platform, you consent to the transfer of your information to countries outside your country of residence.

Depending on your location, you may have certain rights regarding your personal information:

General Rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request a copy of your information in a machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal of Consent: Withdraw consent for processing based on consent

How to Exercise Your Rights:

To exercise these rights, please contact us at legal@pitchbridge.com. We will respond to your request within a reasonable timeframe as required by applicable law, typically within 30 days.

Account Settings:

You can access and update certain information directly through your account settings. You can also close your account at any time through the Platform or by contacting support.

Marketing Communications:

You can opt out of marketing communications by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings. Note that you will continue to receive transactional and service-related communications.

We use cookies and similar tracking technologies to collect information about your interactions with the Platform. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the Platform to function properly (authentication, security, session management)
• Analytics Cookies: Help us understand how users interact with the Platform to improve functionality
• Preference Cookies: Remember your settings and preferences (theme, language, layout)

Managing Cookies:

Most web browsers allow you to control cookies through settings. However, disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be disabled as they are necessary for the Platform to work.

The Platform integrates with and may contain links to third-party services, including:

• Clerk (authentication)
• Binance Pay (payment processing)
• Google Calendar and Outlook (calendar integration)
• AI service providers

These third-party services have their own privacy policies. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before using these services or clicking on external links.

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at legal@pitchbridge.com and we will delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you through the Platform or via email
• We may require you to accept the updated Privacy Policy before continuing to use the Platform

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes have been posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy concerns in a timely manner. We will respond to your inquiry within 30 days.